Nice Guys Can Get the Corner Office by Russ Edelman.

Nice guys (and gals) are who we want to work with (who wants to work with a jerk?), but in the process get ‘run over’ by giving in at their expense. What’s the solution? Taking on the Nice Guy Bill of Rights - the formula for being assertive without being aggressive.

I talk with Russ about what a ‘Nice Guy’ is, how nice is mistaken for weak, and what to do once you realize you’ve been getting run over.

More at the book website.

 

 Nice Guys Can Get the Corner Office [12:59m]: Play Now | Play in Popup | Download

Innovator’s Guide to Growth by Scott D. Anthony.

There’s nothing like a good innovation to create a market and drive your company’s growth. This book looks at how to:

• Identify potential innovation opportunities
• Formulate and shape ideas
• Build an innovation business
• Build innovation capabilities

I talk with Scott about where to look for innovation, how to increase your odds of success and how to handle an innovation that’s a paradigm shift - solving a problem that people don’t know they have. Scott blogs at HBSP, and is the president of Innosight. Tools for innovator at the book website.

 

 Innovator's Guide to Growth [15:29m]: Play Now | Play in Popup | Download

How You Do What You Do by Bob Livingston.

What you do is what gets the sale, at least in the short term. How you do it is where repeat customers and sustained sales kick in. A satisfied customer returns, a dissatisfied customer goes elsewhere. Bob dives deep into the elements of service excellence and what it takes to implement them. They include how to:

• Develop and live your Purpose and Values
• Understand your clients’ soft needs, and create plans to satisfy them
• Seek continuous improvement by stimulating creativity and innovation
• Keep your service-oriented culture growing
• Create a passion for Service Excellence

More about Bob at REL Communications.

 

 How You Do What You Do [17:54m]: Play Now | Play in Popup | Download

Where’s Your Wow? by Robyn Spizman and Rick Frishman.

This book looks into the recipe to create a special sauce in your company. That’s what makes you different and more importantly, appealing for customers. From finding your edge and knowing your customer to hiring people and putting people first, it’s sixteen steps to connecting your product or service to the market and your consumers. Links: Book website, Rick’s website and blog, and Planned TV Arts.

 

 Where's Your Wow [19:24m]: Play Now | Play in Popup | Download

Navigating For Success by Moss A. Jackson, Ph.D.

Moss is a clinical psychologist that has taken that practice and helped business people for over 30 years. He looks at what your doing to drive your ship to its destination - are you in charge, or are the waters tossing you about? The book looks at mapping your course, dealing with fear and danger, obstacles and finding high performance in your passions. More about Moss at Corporate Initiatives.

I talk to Moss about dealing with people conflict, and Moss gives a simple, yet easy way to start getting a handle when you find yourself in a fearful situation.

 

 Navigating For Success [21:10m]: Play Now | Play in Popup | Download

Big Ideas to Big Results by Michael Kanazawa and Robert Miles

You probably know where you want to go, it’s the getting there that’s the problem. You’re not alone as Fortune 500 companies to the shop on the corner have experienced the same frustration. Based on a methodology that started some 25 years ago at Harvard, the authors have worked to enable businesses of all sizes see their ideas become reality.

I talk with Mike about the beginnings, how this book aides in getting an idea launched (rather than have it stall), and aligning the troops.

Link:
www.BigIdeasToBigResults.com
Big Ideas Blog

 

 Big Ideas to Big Results [16:37m]: Play Now | Play in Popup | Download

The Milkshake Moment by Steven S. Little

Have you found yourself frustrated trying to get, what in your mind is not a difficult thing, but the business you’re dealing with has some crazy rule in place that makes the process complicated when it doesn’t have to be? Now look on the inside. Are there rules in your company that prevent you from connecting and delighting your customers? The Milkshake Moment looks at getting rid of those because they are the biggest barriers to a growing business.

Link:
www.StevenSLittle.com

 

 The Milkshake Moment [13:31m]: Play Now | Play in Popup | Download

Self-Marketing Power by Jeff Beals

The more we build a personal brand and gain popularity within our respective areas of interest the better off we are, and the company we work for. When marketing yourself there are many avenues to use, and many tips to make it worthwhile. I’m going to go out on a limb (not too far) and guess that you are familiar with blogging and podcasting, and yes those are certainly on the list, but there are many other things also. From public speaking, and writing to better networking, Jeff details the things you can do to advance your name.

Link:
SelfMarketingPower.com

 

 Self-Marketing Power [12:36m]: Play Now | Play in Popup | Download

Lead Well and Prosper by Nick McCormick

Managing people in itself can make the role challenging on it’s own not to mention the ever-increasing levels of responsibility being required. Few managers want to do poorly even when companies to not make the time to invest training and other resources to help. Nick has compiled 15 keys he’s found to be helpful to managers to boost their personal and their teams performance. The book’s style makes it easy to pick up, capture an idea and get you going to prosper your team.

I talk with Nick about the difficulty of managing, how to encourage your team to develop themselves and how to handle it when a new policy comes your way that isn’t the best for your group.

Links:
BeGoodVentures.com
Blog

 

 Lead Well and Prosper [14:50m]: Play Now | Play in Popup | Download

The Tripping Point in Leadership by David Byrd

Companies often look at why things are not better by listing off things that are usually comprise of people problems. David however, doesn’t see those as the problem, but just the symptoms of apathy. Now who wants to admit they have apathy? Not to fret. Once we understand what apathy is, we can begin to overcome its forces in us and our organizations.

I talk with David about this nasty little word “apathy”, what it takes to cure it and how long it takes to leave it behind.

Links:
www.TheTrippingPointInLeadership.com
www.lmi-usa.com

 

 The Tripping Point in Leadership [11:20m]: Play Now | Play in Popup | Download